Scam scenarios

The call "from the bank" about moving money

Someone calls pretending to be your bank and says your money is at risk. Banks never ask you to move money to another account.

Reviewed by Vitali Hisko, September 23, 2026

What they tell you

"Good afternoon, I'm calling from your bank. Someone is trying to take a loan in your name. So you don't lose your money, move it today to a protected account. Don't tell anyone about this."

What actually happens

The caller is not your bank — it is a fraudster. The number on your screen can look like the bank's real number; it is easy to fake. The "protected account" belongs to the fraudsters. Money sent there is gone, and getting it back is very hard.

Often several people call one after another: a "bank employee", then a "police officer" or someone "from the Bank of Lithuania". They do it so that you believe them.

How to recognise it in three seconds

  1. They tell you to move money to another account — your bank never asks this.
  2. They rush and scare you: "today", "right now".
  3. They ask you to tell no one, not even family.

What to do

  • Hang up.
  • Call your bank on the number printed on your card.
  • Do not send money and do not install any apps.

If you already sent money

  • Call your bank right away — ask them to stop the transfer.
  • Report it to the police on 112.

Who to tell

Police (112), your bank (number on your card), NKSC (nksc.lt/pranesti — type the address yourself).